Orders will be mailed out 1-2 business days after purchase, with Canada Post, with all items shipped from Calgary, AB.
In an effort to reduce the use of disposable plastics, Mumble Tease has switched to using all cardboard mailers (we're still using up the last of our white plastic envelopes, so some orders will still be shipped using these). We also encourage you to reuse or recycle the packaging that your shirt arrives in.
Within Canada, shirts will be sent as letter mail when possible, with estimated times being 4 or more business days. (Delays due to Covid are occurring) This basic service does not provide a tracking number, and delivery times are not guaranteed. If you need an item to arrive by a certain date, please let me know, and I can arrange additional shipping charges for a faster service.
Bulkier items such as sweatshirts and orders of three or more shirts will be sent with tracking when shipped within Canada, and will arrived in an estimated 1-4 business days, again, with Covid delays, no times are guaranteed.
For orders to the US, I use a standard airmail option that does not provide tracking. Canada Post estimates 4-6 business days to the US, but it can take 2 weeks or longer, depending upon how long it gets held up in customs, and where in the US it's heading. If you need an item to arrive by a certain date, let me know, and I can arrange additional shipping charges for a faster service.
International orders are estimated at 6-10 business days, but again, customs delays can make that even longer, and times really vary depending on the country.
Refunds are not offered for errors in shipping that are beyond my control.